Treatments & products
Infected Bite or Sting — your questions, answered
What should I do if I think a bite or sting is infected?
Come and see us — infected bites and stings can be assessed free under NHS Pharmacy First for anyone aged 1 and over, with no GP appointment needed. Our pharmacist examines the bite and, when it's suitable, supplies treatment on the NHS, including antibiotics where they're genuinely needed.
How do I know if a bite is infected?
Some redness, itching and swelling is normal for a few days after a bite. Signs of infection are redness that keeps spreading, skin that feels increasingly hot and painful, pus, or feeling feverish and unwell — often starting a day or two after the bite itself. If you're not sure, ask our pharmacist to take a look.
How should I treat a normal, itchy bite?
Most bites and stings settle on their own within a few days. A cold compress eases the swelling, an antihistamine helps the itch, and a mild hydrocortisone cream can calm the skin — all available over the counter. Try not to scratch, as broken skin is how infection gets in.
When do I need urgent help?
Call 999 if you have wheezing, difficulty breathing or swallowing, a swollen face, mouth or throat, or feel faint after a bite or sting — these can be signs of a serious allergic reaction. See a GP if a circular or bullseye-shaped rash spreads around a tick bite, as this can be a sign of Lyme disease.
Information only — always read the patient leaflet and ask our pharmacist if you're unsure. Prescription treatments are supplied only after a consultation and our pharmacist's approval.

